:root{--navy:#0E1B4D;--navy2:#1B2B66;--gold:#C9A24B;--gold-soft:#F3E7C9;--cream:#FFFAF4;--paper:#FFFFFF;--ink:#1F2233;--mute:#6B6F80;
--line:#ECE4D6;--red:#B42318;--red-soft:#FDECEA;--amber:#9A6700;--amber-soft:#FFF4D6;--green:#127A4B;--green-soft:#E5F4EC;--r:14px;
--serif:"Iowan Old Style","Palatino Linotype",Palatino,Georgia,serif;--sans:-apple-system,BlinkMacSystemFont,"SF Pro Text","Segoe UI",system-ui,sans-serif}
*{box-sizing:border-box}html{-webkit-text-size-adjust:100%}
body{margin:0;background:var(--cream);color:var(--ink);font:15px/1.5 var(--sans)}
a{color:var(--navy);text-decoration:none}a:hover{text-decoration:underline}
.top{background:var(--navy);color:#fff;position:sticky;top:0;z-index:20;padding:0 16px;display:flex;align-items:center;gap:16px;min-height:56px}
.brand{font-family:var(--serif);font-size:19px;letter-spacing:.01em;white-space:nowrap;color:#fff}.brand b{color:var(--gold);font-weight:600}
.nav{display:flex;gap:4px;overflow-x:auto;flex:1;scrollbar-width:none}.nav::-webkit-scrollbar{display:none}
.nav a{color:#D6DBEE;padding:10px 12px;border-radius:10px;font-size:14px;white-space:nowrap;min-height:44px;display:flex;align-items:center}
.nav a.on{background:rgba(255,255,255,.1);color:#fff;box-shadow:inset 0 -2px 0 var(--gold)}.nav a:hover{text-decoration:none;color:#fff}
.who{font-size:12px;color:#AEB6D6;white-space:nowrap}.who form{display:inline}.who button{background:none;border:0;color:var(--gold);font:inherit;cursor:pointer;padding:8px 0 8px 8px;min-height:44px}
main{max-width:1240px;margin:0 auto;padding:18px 16px 120px}
h1{font-family:var(--serif);font-weight:600;font-size:26px;margin:4px 0 2px;color:var(--navy)}
h2{font-family:var(--serif);font-weight:600;font-size:19px;margin:24px 0 10px;color:var(--navy)}
h3{font-size:11px;letter-spacing:.08em;text-transform:uppercase;color:var(--mute);margin:16px 0 6px;font-weight:600}
.sub{color:var(--mute);font-size:13px}
.card{background:var(--paper);border:1px solid var(--line);border-radius:var(--r);padding:14px 16px}
.grid{display:grid;gap:12px}.kpis{grid-template-columns:repeat(auto-fill,minmax(170px,1fr))}
.kpi .n{font-family:var(--serif);font-size:32px;line-height:1.1;color:var(--navy);font-variant-numeric:tabular-nums}
.kpi .l{font-size:12px;color:var(--mute);text-transform:uppercase;letter-spacing:.06em}.kpi .d{font-size:12.5px;color:var(--mute);margin-top:6px}
.kpi.alert{border-color:#F1C7C2;background:var(--red-soft)}.kpi.alert .n{color:var(--red)}
.kpi.gold{border-top:3px solid var(--gold)}
.bar{display:flex;height:8px;border-radius:99px;overflow:hidden;background:#F1ECE2;margin-top:8px}.bar i{display:block}
.chip{display:inline-flex;align-items:center;gap:4px;font-size:12px;padding:2px 9px;border-radius:99px;background:#F1ECE2;color:var(--ink);white-space:nowrap;border:1px solid transparent}
.chip.navy{background:#E7EAF5;color:var(--navy)}.chip.gold{background:var(--gold-soft);color:#6E541A}.chip.red{background:var(--red-soft);color:var(--red)}
.chip.green{background:var(--green-soft);color:var(--green)}.chip.amber{background:var(--amber-soft);color:var(--amber)}
.list{display:flex;flex-direction:column;gap:8px}
.row{display:flex;gap:12px;align-items:flex-start;padding:12px 14px;background:var(--paper);border:1px solid var(--line);border-radius:12px;color:var(--ink);min-height:64px}
.row:hover{text-decoration:none;border-color:#D9CDB4}.row.sel{border-color:var(--navy);box-shadow:0 0 0 2px rgba(14,27,77,.12)}
.row .main{flex:1;min-width:0}.row .t{font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.row .s{color:var(--mute);font-size:13px;overflow:hidden;text-overflow:ellipsis;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}
.row .meta{display:flex;gap:6px;flex-wrap:wrap;margin-top:6px}.row .age{font-size:12px;color:var(--mute);white-space:nowrap;text-align:right}
.dot{width:9px;height:9px;border-radius:50%;background:var(--line);margin-top:7px;flex:none}.dot.breach{background:var(--red)}.dot.warn{background:var(--gold)}.dot.ok{background:#7FB89B}
.split{display:grid;grid-template-columns:minmax(300px,380px) 1fr;gap:16px;align-items:start}
.split .pane-list{position:sticky;top:72px;max-height:calc(100vh - 90px);overflow:auto;padding-right:2px}
@media(max-width:900px){.split{grid-template-columns:1fr}.split .pane-list{position:static;max-height:none}.split.has-detail .pane-list{display:none}.split:not(.has-detail) .pane-detail{display:none}}
.back{display:none}@media(max-width:900px){.back{display:inline-flex;min-height:44px;align-items:center}}
.hd{display:flex;flex-wrap:wrap;gap:8px;align-items:center}
.draft-subj{font-weight:600;margin-bottom:8px}
textarea,input[type=text],input[type=password],input[type=number],input[type=search],select{font:inherit;width:100%;border:1px solid #DCD2C0;border-radius:10px;padding:11px 12px;background:#fff;color:var(--ink);min-height:44px}
textarea{min-height:260px;line-height:1.55;resize:vertical}textarea[readonly]{background:#FCFAF6;border-color:var(--line)}
textarea:focus,input:focus,select:focus{outline:2px solid var(--gold);outline-offset:1px;border-color:var(--gold)}
.actbar{position:sticky;bottom:0;background:linear-gradient(to top,var(--cream) 75%,rgba(255,250,244,0));padding:14px 0 calc(10px + env(safe-area-inset-bottom));display:grid;grid-template-columns:2fr 1fr 1fr 1fr 1fr;gap:8px;z-index:5}
.btn{font:600 15px var(--sans);border-radius:12px;border:1px solid #D7CCB8;background:#fff;color:var(--navy);min-height:50px;padding:0 14px;cursor:pointer;display:inline-flex;align-items:center;justify-content:center;gap:8px}
.btn:hover{border-color:var(--navy)}.btn.primary{background:var(--navy);border-color:var(--navy);color:#fff}.btn.primary:hover{background:var(--navy2)}
.btn.danger{color:var(--red)}.btn.gold{background:var(--gold);border-color:var(--gold);color:var(--navy)}.btn.sm{min-height:40px;font-size:13.5px;padding:0 12px}
.btn[disabled]{opacity:.5;cursor:not-allowed}
kbd{font:600 11px ui-monospace,Menlo,monospace;border:1px solid currentColor;border-radius:5px;padding:0 5px;opacity:.6}
@media(max-width:600px){kbd{display:none}.actbar{grid-template-columns:1fr 1fr}.actbar .btn.primary{grid-column:1/-1}}
table{border-collapse:collapse;width:100%;font-size:13.5px}td,th{padding:8px 6px;border-bottom:1px solid var(--line);text-align:left;vertical-align:top}th{font-size:11px;color:var(--mute);text-transform:uppercase;letter-spacing:.06em;font-weight:600}
.tbl{overflow-x:auto}.num{font-variant-numeric:tabular-nums;text-align:right}
.act{display:flex;gap:10px;align-items:flex-start;padding:10px 12px;border:1px solid var(--line);border-radius:10px;margin:6px 0;background:#FDFBF7}
.act input{width:22px;height:22px;margin-top:2px;accent-color:var(--navy);flex:none}
.gate{font-size:13px;padding:8px 12px;border-radius:10px;margin:10px 0}.gate.ok{background:var(--green-soft);color:var(--green)}.gate.no{background:var(--amber-soft);color:var(--amber)}
details.msgs summary{cursor:pointer;min-height:44px;display:flex;align-items:center;color:var(--navy);font-weight:600}
.msg{white-space:pre-wrap;word-wrap:break-word;background:#FCFAF6;border:1px solid var(--line);border-radius:10px;padding:10px 12px;margin:8px 0;font-size:14px}
.msg b{display:block;font-size:12px;color:var(--mute);font-weight:600;margin-bottom:4px}
.tl{list-style:none;padding:0;margin:0}.tl li{display:flex;gap:10px;padding:7px 0;border-bottom:1px dashed var(--line);font-size:13.5px}.tl .ts{color:var(--mute);width:92px;flex:none;font-variant-numeric:tabular-nums}
.c2{display:grid;grid-template-columns:1fr 1fr;gap:12px}@media(max-width:700px){.c2{grid-template-columns:1fr}}
.toast{position:fixed;left:50%;bottom:24px;transform:translateX(-50%);background:var(--navy);color:#fff;padding:12px 18px;border-radius:12px;font-size:14px;z-index:50;box-shadow:0 8px 30px rgba(14,27,77,.25);max-width:92vw}
.empty{padding:40px 16px;text-align:center;color:var(--mute)}
.login{max-width:380px;margin:12vh auto;padding:0 16px}.login .card{padding:28px 24px}.login h1{text-align:center}.login .orn{text-align:center;color:var(--gold);font-size:22px;margin-bottom:4px}
label{display:block;font-size:13px;color:var(--mute);margin:12px 0 4px}
.sw{display:flex;gap:12px;align-items:flex-start;padding:12px 0;border-bottom:1px solid var(--line)}.sw input{width:24px;height:24px;accent-color:var(--navy);flex:none;margin-top:2px}
.lanes{display:grid;grid-template-columns:repeat(auto-fill,minmax(250px,1fr));gap:8px}.lanes>div{display:flex;align-items:center;gap:8px;justify-content:space-between;padding:6px 10px;border:1px solid var(--line);border-radius:10px;background:#fff}
.lanes select{width:auto;min-height:40px;padding:6px 10px}
.ro{font:13px ui-monospace,Menlo,monospace;background:#F6F1E7;border-radius:8px;padding:2px 6px}
.filters{display:flex;gap:6px;flex-wrap:wrap;margin:10px 0}.filters a{min-height:40px;display:inline-flex;align-items:center;padding:0 14px;border-radius:99px;border:1px solid var(--line);background:#fff;font-size:13.5px}
.filters a.on{background:var(--navy);color:#fff;border-color:var(--navy)}
.note{font-size:13px;color:var(--mute);border-left:3px solid var(--gold);padding:4px 10px;margin:10px 0;background:#FFFDF8}
.split>*{min-width:0}.pane-detail{min-width:0}.row .main{min-width:0}
@media(max-width:700px){.top{flex-wrap:wrap;gap:0 10px;padding-top:6px}.brand{flex:1}.nav{order:3;flex-basis:100%;margin:0 -8px}.who{font-size:11px}}
.tl li>span:last-child,.sub,.note,.msg,.act div,td{overflow-wrap:anywhere;min-width:0}
a.kpi:hover{text-decoration:none;border-color:var(--navy)}
.c2>*,.grid>*{min-width:0}
.back.btn{display:none}@media(max-width:900px){.back.btn{display:inline-flex}}
.banner-co{margin:10px 0;padding:12px 14px;border-radius:12px;background:var(--red-soft);color:var(--red);border:1px solid #F1C7C2;font-size:14px}
.banner-co b{display:block;font-size:15px}
.tl .chip{align-self:flex-start}
/* conversation thread (2026-10-17) */
.convo{display:flex;flex-direction:column;gap:10px;max-height:560px;overflow:auto}
.bub{max-width:82%;border-radius:12px;padding:10px 12px;font-size:14px;border:1px solid var(--line)}
.bub .bh{font-size:12px;color:var(--mute);font-weight:600;margin-bottom:4px}
.bub .bt{white-space:pre-wrap;overflow-wrap:anywhere}
.bub.in{align-self:flex-start;background:#FCFAF6}
.bub.out{align-self:flex-end;background:#EEF2FA;border-color:#d5ddef}
.bub.call{align-self:stretch;max-width:100%;background:#FBF6EC;border-color:#ead9b5}
.bub.call summary{cursor:pointer;font-weight:600;color:var(--navy);margin:6px 0}
.tx{padding:3px 0;overflow-wrap:anywhere}.tx b{margin-right:6px}.tx.cu b{color:#8a5a00}.tx.ag b{color:var(--navy)}
@media (max-width:700px){.bub{max-width:94%}}
.todo{margin-top:6px;padding:6px 8px;border-radius:8px;background:#FFF4DC;font-size:13px}.todo .btn{margin-left:8px}